Download or delete your data

Download your history

In the Verath app, or the web app at verath.io/app, open Settings and choose Download my history. You get a file listing the checks and alerts on your account.

Pause protection for a while

To take a break without losing your verified ID, open Identities and choose Pause protection. For a real number we email you a code first. While it's paused we don't send you alerts about that ID (they still appear in your history), and any lock on it comes off. It stays verified and yours, so nobody else can protect it. Choose Resume protection at any time: no new face check, and if it was locked, the lock goes back on.

Stop protecting one ID

To stop protecting your NIN or your BVN but keep your account, open Identities, choose Remove this NIN (or BVN) and confirm. For a real number we email you a code first. You'll stop getting alerts when a bank or lender checks it, and any lock on it ends. Your past alerts stay in your history. You can protect it again later with a new face check.

Delete your account

In the app or the web app, open Settings, choose Delete my account and type DELETE to confirm. This removes your identities, alerts and history from Verath and closes your account. Institutions keep their own records of the checks they made, with no link to you.

Deleting is permanent. If you change your mind, you will need to enrol again.